NEWLOOK upholstered furniture sets on the CRM industry solution sales performer furniture by bpi solutions NEWLOOK was founded in September 2007. In August 2008, the leading specialist for expert upholstery furniture product lines was acquired by the international furniture manufacturer IMS group in Lichtenstein. Currently, around 30 people are employed at the headquarters in Herford. The products range sofas, design-oriented flair furniture and high-quality leather furniture, from the new-look aligned on functions to presentation concepts for the trade. NEWLOOK works on the continuous growth of the company as well as the development and continuous improvement of the processes. In the future faster and more flexible customer wishes to respond, the company decided to introduce the bpi sales performer to furniture.
The CRM industry solution connects the customer information companywide and closes the gap between sales, marketing and service. The sales performer ensures a transparent flow of information and shorter reaction times in the entire field. Well-defined workflows, responsibilities, and escalation rules ensure that each request will be answered promptly. The sales performer convinces with its adaptability and the ability to edit all processes without media discontinuity. Thus, not only the service processes are accelerated, but in addition the analysis options improve the quality of data stocks sustainably.
With the bpi sales performer furniture sees NEWLOOK prepared, to respond quickly to market requirements in the future as a medium-sized company. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries. The performance spectrum ranges from consulting, through the design and development up to the Integration of new applications. Focuses on the optimization and automation of business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help the indoor and field staff as well as customers fast communication channels to build and comprehensive information available to suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. The solutions based on standard technologies leading manufacturers such as GFT inboxx GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES GMBH, which integrate not only systems, but also allow for business process modeling, monitor processes and evaluate results, make the optimization of business processes to provide real time information are the starting point. Through innovative Process integration, effective data management and audit-proof archiving achieve significant efficiency company and secure its competitive edge through proactive. Contact for editors: Henning Kortkamp bpi solutions gmbh & co. kg Krackser Strasse 12 33659 Bielefeld telephone: 0521 / 9401 0 fax: 0521 / 9401 515